Customer Service Supervisor in Sanford, Maine

Customer Service Supervisor in Sanford, Maine

Pay: $70k-75k per year, depending on experience
Schedule: 1st Shift
Assignment Length: Direct-hire

Our client is seeking a Customer Service Supervisor with a bachelor’s degree and over five years of customer service experience, including at least two years of supervisory experience. This is a full-time position with outstanding benefits. If you’re interested, apply today!

Perks:

• Full-time, direct-hire opportunity
• Work for a Maine based family-owned business
• Open work environment
• Medical, dental, life, disability, critical illness, and accident insurance
• 401(k) and profit sharing
• Health reimbursement and flexible spending accounts
• Employee referral and assistance programs
• Travel assistance program
• Less than 10 minutes from shopping, restaurants, and convenience stores

Duties:

• Leading a team of customer service representatives
• Ensuring customer satisfaction and exceeding expectations
• Training associates on company policies and procedures
• Developing new and improving existing work practices
• Ensuring proper utilization and recommending improvements of ERP and CRM applications
• Working with sales and operations personnel to improve customer experience
• Leading trainings on product updates, customer solutions and operational support

Requirements:

• Bachelor’s degree
• 5+ years of customer service and 2+ years of supervisory experience
• Experience with Epicor and Salesforce CPQ

We have made it easy to apply to be a Customer Service Supervisor in Sanford, Maine. Simply contact us using one of the options below.

Apply Now: see below
Call or Text: ‘SAN CSS’ to 207.490.1363
Email: biddeford.me@manpower.com

Not sure if this is the right job for you? No worries. We have many other jobs available that you may be interested in – apply now to start a conversation.

Job ID: 5668528