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Back to Basics: Appropriate Workplace Behavior

Since so many of your waking hours are spent at work, it is natural that the workplace can start to resemble one giant family. When everyone adheres to set standards of appropriate workplace behavior and respectable social etiquette, your workplace family will feel like a Norman Rockwell painting. However, when team members engage in toxic behaviors – well, you will have a one-way ticket for arrival at dysfunction junction, and no one wants that.

How people behave at work can have a major influence on the overall company culture, reputation, and business results – and a lasting impact on the personal brand of the individuals themselves. While most organizations work to set consistent standards of workplace behavior and outline those expectations in their employee manuals, the actual management and enforcement of those standards can be a little more complicated. This is due to many situations having blurred lines requiring case-by-case flexibility, which often can lead to confusion and inconsistency. The key for any employee is to focus their attention on their own behaviors versus the behavior of others.

Here are some simple ways that you can demonstrate you are an active participant in modeling appropriate workplace behavior.

Be Inclusive.

To be inclusive means to embrace diversity and to be respectful of the differences of others. At the end of the day we all share more commonalities than we do differences – so focusing on what you have in common with each of your team members is a great place to start. Workplaces that are filled with people holding different views, life experiences, and personalities are generally far more successful than those that do not. Individuals that have increased exposure to people that are different than them typically tend to be more well-rounded both professionally and personally.

It does not take much to demonstrate inclusivity in the workplace – simply be civil, respectful, open, and inviting. You know, just treat people how you would like to be treated – how easy is that?

Do Not Engage Gossip.

Sometimes what we share in common with our fellow employees is a frustration within the organization, an annoyance with another team member, or some scandalous water cooler chatter – and that can make it easy to validate negative feelings through commiserating or spreading gossip. Here is the thing though; any positive release you may experience when taking a jaunt down whisper alley is brief, but the negative impacts can be far-reaching. The truth is when you engage in gossip it says far more about your character than is does about the original issue that got under your skin, and chances are that whomever you are gossiping with is likely to be gossiping about you down the road too.

When faced with an annoyance, ask yourself – what does this have to do with me? Will it matter in 5 minutes, 5 weeks, or 5 years? By putting a reality check on your frustrations, you are allowing yourself to remove the emotional component and stay grounded.

Avoid Oversharing & Over-asking.

Chances are you have forged strong relationships at work, and that is a good thing – but in order to protect your personal life from becoming workplace fodder, and to avoid making people around you uncomfortable, it is important to avoid oversharing. Naturally, you may have a workplace confidante that you share more private details of your life with, but those types of conversations are best handled outside of the workplace. Oversharing can be completely unintended as well; sometimes you have to make a call to the doctors, pay a bill, or take a call from a family member and if at all possible, it is best that those moments be handled on break, in a private room, or outside.

Not only should you refrain from oversharing, it is also critically important that you don’t engage in asking or pushing for personal details from others you work with. Not only can asking deeply personal questions create an uncomfortable situation, it could also put both you and the company in legal jeopardy.

Refrain from Controversy.

Welcome to 2019. Controversy seems to be pretty abundant in today’s society – so telling you to refrain from it may seem like an impossible task, but it really isn’t. There is a time and a place for all kinds of conversations and open dialogue about controversial issues – the workplace is not it though. If you think about it, isn’t the idea of a controversy-free space a rather refreshing idea? Sharing opinions on hot-button subjects, political views, and subjects of morality should be avoided in the traditional workplace. There are times when it may not be avoided, for instance a new law may have a direct impact on your work – when faced with a situation like that, the key is to focus solely on discussing the law and what impact it has on the job or the company and nothing more.

There is likely going to be a time when someone brings up a local or national controversial subject that may strike a chord with you, or ask your opinion on it – never be afraid to politely say “I understand you are interested in that subject, but I choose not to engage in such discussions at work.” A graceful exit from the conversation will send a clear message that you are not interested in discussing the topic, while also not putting the person who brought it up on the defensive.

Don’t Bring Others Down.

It is said that “rising tides raise all ships” – are you a rising tide, or are you a falling one? The idea is that when people around you are successful, you will be more successful as well. This makes it even more fascinating that so many in the workplace have this ‘dog-eat-dog’ attitude, which can create a conflict filled, self-serving, and overall hostile work environment. Check your ego, hostility, aggression, misery, and judgmental tendencies at the door and just watch the increased performance of everyone around you. This isn’t bingo; if your co-worker celebrates a win – you should celebrate with them. If they are working hard and getting hung up on something – offer a helping hand. If you accomplished a goal, give a nod to those that helped you be successful. Don’t sabotage others for your own gain, because face it – you are all in it together and need to be able to rely on each other.

Toxic environment got you down? Manpower is here to help!

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Tips to Thrive At Work – Appropriate Behavior

While every company can and should clearly outline behaviors that have zero tolerance at work such as harrassment, discrimination, hate speech, and violent behavior in their employee handbooks – many other behaviors, while more subtle, can also create a toxic and hostile environment.

Be Inclusive.

Being inclusive doesn’t mean that you have to be best buddies with everyone you work with, it simply means that you are civil, respectful, open, and inviting. Simply treat others how you would like to be treated, be welcoming, and avoid getting caught up in petty, members-only style cliques in the workplace. Check your ego and judgmental tendencies at the door. #TipsToThrive #WorldOfWork #ManpowerMaine #BackToBasics

Avoid Controversial Hot Button Topics

There are enough places for you to engage in debates on hot button subjects like politics, religion, and discussions of morality – the workplace is not one of them. If you crave some idle chatter while you work, that’s fine – but topics that are bound to lead to controversy or heated debate should be saved for when you are not at work. If you think about it, isn’t the idea of a controversy-free space rather refreshing? #TipsToThrive #WorldOfWork #ManpowerMaine #BackToBasics

Gossiping Doesn’t Suit You

You will get annoyed with people, you will get frustrated by something that happens at work, you may even overhear some information that wasn’t intended to be shared – it happens. No matter what, keep it to yourself. Any immediate relief you may get from gossiping is sure to be short-lived, but the ramifications of it could be far-reaching. And the truth is, gossiping says far more about you than it does about the subject.   #TipsToThrive #WorldOfWork #ManpowerMaine #BackToBasics

 

Respect Personal Boundaries

No one wants their personal life to become workplace fodder. It is no fun for the individual and it could make it awkward for those you work with.  To avoid this uncomfortable situation it is important to refrain from oversharing intimate details of your life – both intentionally through talking openly with a co-worker, or unintentionally by talking a little loudly on a personal call. Not only should you not be oversharing details about your life, you should not be asking for overly personal details from others either. #TipsToThrive #WorldOfWork #ManpowerMaine #BackToBasics

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Back to Basics: Being Self-Aware In The Workplace

Each of us are unique individuals filled with strengths, abilities, weaknesses, and flaws, all stitched together like a quirky quilt. It is that uniqueness that makes us all special, that differentiates us from others, and keeps the world interesting. With that being said, when working with other humans there are times that those quirky traits and differences can create conflict and pose challenges, which is why having a healthy amount of self-awareness is critical to professional success.

Being self-aware does not mean that you can’t be your authentic self; it simply means that you take the time to be consciously aware of what makes you tick, triggers that you may have, and how you may be perceived by others – and being able to make adjustments when appropriate. Having this deeper insight about yourself with help propel you to greater success by strengthening your emotional intelligence and guiding your interactions with others to drive positive outcomes.

Acknowledging Your Deeper Motives

One of the hardest but most enlightening questions you can ask yourself is, “what is my motive?” We all have reasons and deeper motivations behind the things we do, and the first step to growth is taking the time to identify your motives. Motives, while we most often hear them in conjunction with crimes, aren’t negative to the core – they are very simply the “why” behind your personal choice, and that motivation could be different for everyone.

Every choice you make, whether it is applying for that team leader position or whether or not you friend your co-workers on social media, has a reason behind it. Acknowledging your motives (positive, negative, or fear-driven) is the first step of self-awareness and will help you make the best possible choices that are geared to your personal goals. One other key to professional success and personal happiness is refraining from jumping to conclusions and assigning motives to others. Again, motives are deeply personal, therefore no matter the observations you have made or interactions you have had – you do not have all the information needed to make such a judgement call.

Being Aware Of Different Communication Styles

How you communicate with others is directly tied to your own personality and preferences, so unless you only work with people that share your same style of communication, it is important that you recognize that many different styles, and change your approach depending on your audience. Also, make a concerted effort to recognize your individual style and how it can come across to others – and whether or not it helps or hinders results and relationships.

From how you speak, to the phrasing you choose, to the body language you display – your communication style has a significant impact on how your message is received. The more effort you put into adjusting or mirroring the style of the recipient of the message, the more apt you are to achieve the intended result. If you experience a communication breakdown, stop. Take a moment to breathe, step back, read your audience’s reaction, and adjust. It is a sign of strength to be able to take a moment to acknowledge the disconnect and re-engage with a different approach. You will find this strategy is effective in both in-person and digital communication.

Tempering Emotional Responses

Triggers. Ticks. Pet-Peeves. You have them, just like everyone else – and the guttural annoyance they create within you can sometimes manifest into a full-blown emotional response. Emotional responses, while natural, can create a professional challenge for you – so proactively taking steps to identify what sets you off, developing strategies to prevent any potential emotional outbursts that may display as anger, anxiety, crying, or inappropriate laughter, and recognizing how to address ongoing issues in a more formal way, will serve you well. What are situations that have a history of setting you off – last minute deadlines, getting interrupted, or excessive noise? When in a situation like that and you are nearing an emotional response, what warning signs is your body giving you (flushed cheeks, heart racing, nervousness, lip biting)?

By making note of the situations that trigger you and your body’s signals, you can strategize ways to preempt an emotional response – such as a quick walk outside, putting on headphones when it is noisy, or creating a to-do list to keep you focused on the things you can control. Of course, if you are experiencing an issue that goes beyond an annoyance and is resulting in a hostile or troubled working environment, take the time to make note of the facts and bring it to the attention of leadership in a professional way.

Contributing to a Comfortable Work Environment

Unless you are a sole proprietor, you are likely an inhabitant of a delicate worksite eco-system. And, as a member of a shared workspace, it is important to be a positive contributor to your work environment. Be mindful about the cleanliness of your work area, the noise you emit from your space, your personal work habits, the smells you bring into the space – and how these things can impact others, so you can do your part to make things comfortable for all.

Being able to set boundaries for shared work environments is key to building successful relationships, eliminating petty squabbles, and driving productivity for all. Before you walk away from the running microwave and fill the office with the unrelenting smell of burnt popcorn, leave that half-full cup o’ java at your desk over the weekend, or get the urge to angrily type that email reply while incessantly clicking your pen – pause and consider if you are contributing to a comfortable work environment.

Recognizing Your Level of Engagement

Are you checked-in or have you checked-out and just keep showing up every day? It is important, not only to your professional success but to your happiness as well, to ask yourself this question regularly. How engaged you are at work is a choice that you make. While there could be issues that lead to your being disengaged or checked-out, if you stay in that state of mind – you have made that choice. If you are checked-in, it doesn’t mean that you blindly agree to everything that happens in the organization – it means that you care enough to succeed anyway, and actively look for opportunities to positively impact results. Being checked-in doesn’t mean you don’t have a bad day, it means that you are committed enough to put a bad day behind you. If you are checked-in, you make a personal choice to perform to the best of your ability – and that is key to long-term success.

Now if you have found that you are simply checked-out, but still keep showing up anyway – you are not doing yourself any favors. Chances are your work days are dragging on like “The Long Night” episode of Game of Thrones – you were there, it felt really dark, things happened, but you aren’t quite sure what those things were. If that is where you are professionally – it is time to make a change.

If you are ready to make a change, Manpower is here! Contact us to explore your options.

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Tips to Thrive At Work – Self Awareness

In order to thrive in the world of work and contribute to the delicate workforce ecosystem, we all must commit to being self-aware. This doesn’t mean you can’t be your authentic-self or embrace the diversity that your individual style and quirks offer – it means you are willing to reflect on how you may be perceived by others.

Be Aware of What Makes You Tick

We all have things that fuel us and things that drive us a little crazy. Knowing what makes you tick can help you find inspiration in times of defeat, and can help you strategize ways to overcome common annoyances that could trigger your frustration.

Consider How Others Perceive You

You have probably heard the expression, “you catch more flies with honey.” Ultimately, what this means is that to achieve favorable results and build solid relationships, you need to be aware of how you come across to others, and be willing to adjust your approach when necessary.

Keep Your Motives In Check

We all have personal reasons behind the choices we make. Being aware of the motives behind your choices and keeping them in check can help you make the best possible decisions to propel you forward in your career, and you will be more likely to have the ability to sustain that momentum.

 

Check-in or Check-Out

How engaged you are at work is a personal choice. If you truly want to thrive at work, you must be committed to being checked-in and doing your very best each day. If you are at the point where you are just showing up and not caring about the quality of your work, then it is time to make some important professional decisions about your future.

 

Temper Your Emotional Responses

Having intense emotional responses at work can hurt you professionally and damage your credibility. You are human and will naturally experience different emotions in the workplace – what is important is knowing how to manage those emotions in the most productive way, and paying attention to warning signs that you could be nearing an outburst.

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Back to Basics: Self-Awareness in the Job Search

Most of the time, when you hear someone use the phrase ‘self-awareness’, it’s in connection with personal growth, and about how understanding yourself can help you improve. That’s true; but have you ever thought about how self-awareness can be a valuable job search tool as well? Think about it: there are lots of different jobs out there, but not all of them are going to be the right fit for you. Where do you start, and what is the best way to utilize your valuable job-seeking time and energy to ensure the best results? Understanding yourself, your skills, your work preferences, and your expectations is an important part of putting that puzzle together.  Here are some questions you can ask yourself to help increase self-awareness in your job search and improve long-term results:

What Do I Bring to the Table?

Understanding the skills and experience you have to offer sets the tone for a productive job search in a number of ways. In addition to giving you a good idea of where to start your search and what kinds of jobs you are most likely to secure, having this information will help you better ‘sell’ yourself to potential employers on your resume and in interviews. Employers know that there is a big difference between saying you have certain skills and being able to put them into action, so when you can speak confidently and intelligently about your specific skills and abilities, it helps you stand out, and helps employers understand the valuable contributions you could make as part of the team.

Where Will I Thrive?

The goal is not just to get hired; even more importantly, it is also to be successful wherever you go. So, it is imperative to think about the types of jobs and work environments that you are best suited for. Do you love customer service, but cringe at the thought of working in a call center environment again? Do you prefer working independently, or do you need the energy of a team environment to help you stay motivated throughout your workday? Often, knowing what you don’t want or what doesn’t work for you is just as important as knowing what does. Why? Because it helps you avoid unsatisfying jobs, prevent excessive job-hopping, and increases the likelihood that you will land somewhere you will thrive!

How Do I Come Across to Other People?

While it’s not productive to obsess over what other people think of you, it is important to be mindful of how you might come across to others in professional situations such as job interviews or networking events. This will help you modify your approach so you can keep things appropriate for the environment. For instance, if you are going to a networking event and you know that you are naturally a very close talker, keep in mind that physical boundaries vary from person to person, and standing too close to someone may make them feel uncomfortable. You can still be your authentic self – just recognize that some situations may require tempering certain tendencies back a little bit. Body language, word choice, personal presentation, and hygiene are some important factors to keep in mind when reflecting on how others may perceive you.

What Are My Expectations, and Are They Realistic?

What are your expectations about job duties, schedules, and requirements? Are they realistic based on what you bring to the table and what is available in your location? Recognize that you may need to manage your expectations if there is a discrepancy between what you’re looking for, the experience and skills you can offer, and what is available within a reasonable travel distance. Otherwise, you may have a hard time securing employment.  Distinguishing your must-haves from the nice-to-haves is a good place to start, as it will help you identify areas that you could potentially be more flexible in. For instance, if making more per hour is your number one non-negotiable, but a short commute doesn’t rank highly on your job search criteria, then it makes sense to extend your search radius (within reason) if local employers don’t offer what you’re looking for. Most jobs probably won’t check off ALL the items on your wish list – so you must prioritize your needs and compromise accordingly.

Whether you are looking for a new job or your next great employee, Manpower is here to help.

Contact one of our staffing experts today!

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Tips to Thrive At Work – Personal Accountability

It doesn’t matter if you are applying to be the CEO of a Fortune 500 company or an entry-level position at a small mom & pop diner, all hiring managers are looking for candidates that hold themselves personally accountable.

Admit Your Mistakes Early

You will make your fair share of mistakes, it is human nature. The key to success is not hiding them, brushing them under the rug, or placing blame on others – it is quickly recognizing the error, fixing it if you can, or reaching out for assistance when necessary.

You Are In Control of Your Response

Whether you are faced with a challenge, an unexpected change, or a conflict with a co-worker or boss, you are in control of how you respond. Personal accountability is about recognizing that you are in control of your actions, behavior, and attitude – then taking the next best step to move forward in a productive manner.

Make The Best of Every Situation

To thrive at work, you must recognize that the only constant is change. If you (or the company) is not changing, chances are you aren’t moving forward. By looking for positive opportunity in every situation, you are setting yourself up to be successful no matter what unexpected curveball is sent your way.

 

Own Your Work and Attitude

No one likes to be micro-managed, and the truth is: most leaders don’t want to have to micro-manage their team. The best way to avoid that unfortunate scenario is to manage yourself by owning your work, your effort, and your attitude – before someone else has to.

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Back to Basics: Working With Personal Accountability

Do you want to experience increased job satisfaction? Have you ever wanted to see your ideas implemented in the workforce or be given more autonomy? What about increasing you long-term earning potential and career longevity? If you answered yes to any of those questions, recognize you have more control over attaining your goals than you may think. The key lies in demonstrating a commitment to holding yourself personally accountable.

Here are 5 key ways to demonstrate that you are an employee that values and exudes personal accountability.

Focus on what you can control

There are many things that happen within an organization that employees have little or no control over. Perhaps there was a shake-up in leadership, a machine broke down and impacted your work, or you work with someone that appears to have a lack of professional boundaries. Personal accountability is not taking responsibility for everything that happens around you, but instead recognizing that you control how you respond. It can be incredibly empowering and freeing to solely focus on the things within your control like your attitude, behavior, and how you choose to react to any situation.

Own the quality of your work

One aspect of your work that you can most certainly control is the quality of what you produce. Whether you are counting widgets, budgeting the organizational finances, or designing snazzy graphics for social media – the work you produce and the effort you put into it is completely within your control. Paying attention to detail, avoiding distractions, and doing what you can to meet deadlines or production standards is a clear way to show that you value your work and hold yourself accountable for your results. Owning the quality of your work also means assuming the responsibility of bring any business-related challenges to the attention of someone who can help remedy them.

Manage your performance

Showing up on time, avoiding extended breaks, setting and respecting professional boundaries, and focusing on the quality of the work and results produced is the foundation of managing your own performance. Few leaders want to have to have those difficult performance management conversations with their staff, and chances are the team member on the other side of that conversation would prefer to not have to have them either. Most managers would agree that the best way to avoid those uncomfortable meetings is for team members to embrace the ‘responsibility of freedom’ mentality by being someone who is capable of managing themselves.  Self-management is also demonstrating that you respect the roles of other people and that you can effectively stay in your proverbial lane. Avoid criticising other people’s work or spending your time keeping tabs on what other people are doing – unless you have been tasked with that responsibility.

Swallow your pride

Change is the only constant. This means that no matter how new (or tenured) you are within your industry, role, or organization, if your wish to continue to thrive at work, you need to recognize that there is always more to learn, and what would in the past may no longer be the best (or most efficient) way to do things. Be open to learning from everyone you come into contact with, solicit feedback when appropriate, don’t be afraid to admit that you may need training on something, and seek out resources to continue to grow your skills. By staying humble and swallowing your pride, your will maintain and/or increase your standing as a top-performer.

Admit your mistakes

Mistakes are bound to happen, some big and some small. While some may think that admitting mistakes is a sign of weakness, top-performers recognize that it is a sign of strength and character. Those who demonstrate personal accountability are not going to hide from mistakes or brush them under the rug in hopes that no one notices. They don’t point fingers at others for their errors or shortcomings. Instead, they quickly recognize the issue and take immediate steps to correct it or bring it to the attention of someone who can – all while taking the steps necessary to avoid making the same mistake again. Being able to take ownership of mistakes builds trust within the organization – and with trust comes respect and opportunity.

Whether you are looking for a new job or your next great employee, Manpower is here to help.

Contact one of our staffing experts today!